Reader information
Corrections Policy
Triathlon information can affect a training decision, equipment purchase, race entry, or a person’s health. We want consequential errors to be easy to report, checked against appropriate evidence, and corrected clearly.
Reviewed September 25, 2026
How to report a possible error
Use the contact page. Include the URL of the page or tool, the exact passage or result, what you believe is wrong, and a reliable source or explanation when available. A screenshot, event edition, country, product model, units, or date can help us reproduce the issue. You do not need to write a formal complaint; a concise note with enough context is useful.
If the page describes a race rule, identify the event and year if you know them. If it concerns a product, give the exact model and relevant component or size. For a calculator, include the inputs, units, expected result, and the result shown. Please do not send passwords, payment details, a full medical record, or personal information that is not needed to evaluate the report.
You can report a problem even when you are unsure of the correct answer. A clear description of what seems inconsistent is enough for us to investigate. If an error creates an immediate safety concern, say so in the message subject or first sentence so we can assess its urgency.
How reports are reviewed
We first identify the claim, calculation, or instruction at issue and its practical consequence. Reports involving possible injury or illness, heat or hydration, medication or supplement use, dangerous equipment compatibility, race eligibility, current rules, cutoffs, or event logistics deserve careful and timely attention because an outdated or incorrect detail could change what a reader does. We also review errors that could materially mislead a reader about cost, product features, qualification, or a plan’s prerequisites.
We check the primary source that applies to the claim. Depending on the subject, that may be an event organizer or governing body, a public-health agency, peer-reviewed research, a qualified professional organization, a manufacturer’s manual, or a transparent recalculation from stated inputs. We check context such as publication date, jurisdiction, event edition, athlete population, equipment version, units, and stated assumptions. A link or screenshot is evidence to consider, not proof by itself that a claim is wrong.
Where sources disagree, are incomplete, or do not support a clear answer, we should narrow the wording, state the uncertainty, or remove the unsupported claim rather than imply certainty. Some questions require a clinician, sports dietitian, qualified coach, race organizer, or manufacturer to answer for a particular person or product. A page correction cannot replace that individual advice.
Correction, clarification, or routine update?
A correction fixes information that was materially wrong or unsupported when published. Examples include a miscalculated value, a mislabeled unit, a race detail attributed to the wrong edition, a product compatibility statement contradicted by the applicable manual, or a safety instruction that could lead readers toward an avoidable hazard. When a significant correction is made, we aim to add a short, dated note on the page explaining what changed, while keeping the corrected information clear and usable.
A clarification makes an ambiguous passage easier to understand without reversing a substantive fact. A routine update refreshes information that can change over time, such as a race schedule, price, model listing, source link, or current rules. We should label the nature of the change accurately: replacing a date for a new event edition does not necessarily mean an earlier account was erroneous, and correcting a formula is different from adding a new example.
Small spelling, punctuation, formatting, or link-presentation fixes that do not alter meaning normally do not need a public correction note and do not by themselves change a page’s substantive modification date. A meaningful correction or content review may update the page’s visible date and structured metadata. We do not change dates merely to make an unchanged page appear fresh.
Checking connected information
An error may appear in more than one place. When relevant, we check whether the same claim or logic is used in a table, calculator, training schedule, FAQ, summary, related-page link, or structured data. If the corrected page is indexable, its canonical address, metadata, and sitemap entry should continue to describe the same current page. We also review nearby internal links when a change alters the most useful next step for the reader.
We preserve established URLs where possible so readers and other sites can continue to reach the reference they used. If a page ever needs consolidation or a route change, internal links and discovery signals should be reviewed together rather than leaving readers with a chain of broken or misleading destinations. A correction does not automatically mean a URL should be removed or redirected.
When the finding changes a calculator or other interactive result, we check the inputs, units, formula, rounding, and boundary cases affected by the issue. When it changes an event guide, we distinguish a current organizer-confirmed fact from a past-edition detail. When it changes health or nutrition guidance, we identify the population and conditions the source actually addresses and avoid turning group-level findings into an individual prescription.
What to expect and what we cannot promise
We review reports in light of their seriousness, evidence, and the work needed to reproduce the issue. We do not promise a fixed response time or a personal reply to every message. A report may lead to a correction, added context, a source change, a note that the claim could not be verified, or no change when the evidence does not support a revision. We may ask for more detail when the event, product, input, or statement is unclear.
A correction note explains the editorial change; it is not an endorsement of the person who reported it. We do not publish a reader’s name or message as a correction without a clear reason and appropriate permission. Contact submissions are handled under our privacy notice. If a report concerns a commercial relationship or product claim, see the affiliate disclosure as well.
For questions about how we research and update our work, see the editorial policy. For a concern or a possible error, send the page URL and details through the contact page.